Manpower Governance in Health Services in India by Developing Information Technology Infrastructure in Health

Management of Knowledge workers in healthcare is one of the key challenges being tackled for delivering quality healthcare services . Faced with a global shortage of skilled health workers, even developed countries are struggling to build and maintain an optimum Knowledge workforce in healthcare. India too has been experiencing acute shortage particularly so in rural areas. This paper attempts to describe about the study undertaken to analyze the prime reasons for attrition of Knowledge Workforce in Healthcare in Northern parts of India that have a wide gradient of rural and urban belt , taking into account both public and private healthcare organizations. Further the paper focuses on three categories of health workers: Doctors, Nurses & Paramedics and Administrators. The present work analyzes the pattern of attrition based on socio demographic differentials among the healthcare professionals. The objective of the study has been to analyze the strategies adopted by the healthcare organizations to retain the employees and suggest measures in lowering attrition. Simplification of processes using Healthcare Information Technology (HIT) tools is a suggested as a significant strategy to reduce stress at work , time spent on administrative work and focus on core competence by knowledge workers in healthcare thereby reducing rate of attrition.